Privacy Policy
Welcome to Eagle Media Hub Limited (“we,” “our,” or “us”). We operate the client gallery platform accessible via our website. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.
This Privacy Policy outlines how we collect, use, store, and protect your information when you use our client gallery website to view, download, or share media.
1. Information We Collect
To provide you with a seamless gallery experience, we may collect the following types of information:
Account & Access Information: Your name, email address, and any access codes or passwords provided to log into a private client gallery.
Media Assets: Photographs, videos, and associated metadata captured during our production sessions, which are uploaded to the galleries on behalf of our clients.
Usage Data: Information about how you interact with the gallery, such as download history, favorited images, IP addresses, and device types, to help optimize performance.
2. How We Use Your Information
We use the collected data for the following purposes:
To deliver, secure, and maintain your private client galleries.
To allow seamless downloads and viewing of your professional media.
To communicate with you regarding gallery expiration dates or updates.
To monitor and analyze platform performance to ensure a secure, high-speed user experience.
3. Data Storage and Retention
Security: We implement robust administrative and technical security measures to protect your personal data and media from unauthorized access, loss, or alteration.
Retention Period: Client galleries are stored on our secure servers for a set duration depending on your specific service agreement. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
4. Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal data to third parties. We may only share information with:
Trusted Third-Party Services: Software and cloud hosting providers essential to hosting and displaying your digital galleries (e.g., specialized gallery management platforms).
Legal Compliance: Law enforcement or regulatory bodies if required by applicable UK law.
5. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have specific rights regarding your personal data:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we update or correct inaccurate data.
Deletion: You can request the removal of your personal information or media from our active gallery servers.
Withdrawal of Consent: Where processing is based on consent, you can withdraw your consent at any time.
To exercise any of these rights, please contact us using the information below.
6. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any updates will be posted on this page with a revised effective date.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is managed, please reach out to us:
Company Name: Eagle Media Hub Limited
Email: admin@eaglemediahub.com
Location: Office 28, 28 Cleveland Street, Wolverhampton, United Kingdom